Returns & Exchanges Policy
1. Return Eligibility
You may return items within 30 days of delivery, provided:
- Products are unused and in original condition
- Original packaging and tags are intact
- Proof of purchase is included
2. Non-Returnable Items
The following cannot be returned:
- Custom-made or personalized products
- Items marked “Final Sale”
- Products damaged due to misuse
3. Return Process
To initiate a return:
- Visit noboboutique.com/returns
- Complete the return request form
- Wait for approval and shipping instructions
4. Refund Details
- Approved returns will be refunded to the original payment method
- Processing time: 5-10 business days after we receive your return
- Original shipping fees are non-refundable
5. Exchanges
We offer exchanges for:
- Defective or damaged items
- Incorrect items received
- Size exchanges (subject to availability)
6. Return Shipping
- Customers are responsible for return shipping costs
- We recommend using tracked shipping services
- Return shipping fees will not be reimbursed
7. Damaged/Defective Items
If you receive a damaged or defective product:
- Contact us immediately via noboboutique.com
- Provide photos of the damage
- We’ll arrange a replacement or refund
8. International Returns
For international customers:
- Return shipping costs are your responsibility
- Mark the package as “Returned Goods”
- Include all original customs documents
9. Store Credit Option
You may choose store credit instead of a refund:
- Credit never expires
- Can be used for future purchases at noboboutique.com
For any questions, please visit noboboutique.com/help
Last Updated: [Insert Date]